Corporate Office - We Have moved
29 West 36 street, 8 floor, New York NY 10018
Phone: (212) 239-1994
Phone: (212) 239-1173
Fax: (212) 239-1944
For all inquiries please email:
Additional information on our company can be found at facebook.com/joseandmariabarrera
Shipping within the United States
For the launch of the Joseandmariabarrera.com SHOP online page, for the immediate future we will only be selling and shipping to customers in the United States. If you live outside of the Unites States you may inquire about our product by emailing to firstname.lastname@example.org with a picture of the item you are interested in and your address and country you would need it shipped to. We will look into the details and cost of shipping and will email you back with cost details and or let you know if there is a retail store we sell to that might be close to you.
We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations. From time to time, we may send sale information, product updates, etc. via US mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out by clicking unsubscribe on the bottom of our emails or by contacting us at email@example.com with "REMOVE" as the subject header.
If you have questions or need to contact us , please fill out the form below and we will get back to you as soon as possible.
For wholesale inquiries please contact our corporate office by phone or email. In order to purchase The Barrera line for re-sale you must meet our order minimum and have a physical retail store location or have a website that is currently live with customer service policies posted online. Please fill out the informational form below.
Please email to let us know of your repair. We provide service for our jewelry in need of repair from normal usage. Please ship your item to our corporate office in a manner in which it may be tracked. Please include on package; your name, return address and phone number. When we receive the item, we will reply with an estimated turnaround time for your repaired item.
Terms of Services
Return policy for Items purchased on our Shop page
If you are not satisfied with the item you have purchased, your item may be returned within 14 days from receipt of delivery and must be in same condition received. For all returns please email us at firstname.lastname@example.org to obtain an RA# and include a description /reason for return and we will issue an RA to process refund with additional information for returning merchandise. Refund will not be issued till item is received in our warehouse. Shipping charges are not refundable. For your security, please return your purchased item with an insured courier (e.g., FedEx, UPS ) and retain your receipt. Jose and Maria Barrera Company LTD. is not responsible for items damaged or lost in transit back to us.
We do not accept any returns for exchanges or credit of items that are not purchased from our website but we do accommodate repairs free of charge.
We take precautions to protect information that we collect from our Users. We protect the information entrusted to us through physical, technical and administrative safeguards. These protections include restricting access to personal information to only employees who need the information to perform a specific job (shipping ) All other personal information is held by primary company owners and not shared with any third party. All order information sent to joseandmariabarrera.com is encrypted. We protect your online transactions by using Secure Sockets Layer (SSL) technology. With SSL implemented on both your computer and our server, information sent via the Internet can be trusted to arrive privately and unaltered. However, in order for SSL security to work, you must use an SSL enabled browser. Most browsers (Internet Explorer, Safari, Opera,Chrome , etc.), version 3.x and later, support SSL.